Angela and Steve brought passion and energy to the project that got us all inspired to understand what we could do differently. Their insights and meticulous planning have given us the confidence that Valance can not only survive in the digital age but thrive long term
Ross Manson
Artistic Director, Volcano
“Angela and Steve brought a passion and energy to the project that got us all inspired to understand what we could do differently. Their insights and meticulous planning have given us the confidence that Volcano can not only survive in the digital age but thrive long term.”
Ross Manson
Artistic Director, Volcano
About us
We focus on human centred change, digital strategy, research-based product design, education and upskilling for the future
Services
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"The assets you developed for us – from the report and roadmap through to personas etc have been helpful and have been much appreciated as they get to grips with our needs."
Head of Policy and Information
Scottish Information Commission
Erin Gray
‘I cannot believe the progress that has been made, it is absolutely mind-blowing. This is 100% a reflection of the work and I cannot over-emphasise the difference you have made here. It is like night and day to where we have been before.’
Transformation Team Member, Education Scotland.
Jo
“The most efficient and effective piece of consulting I’ve commissioned in my 20 years of theatre production.”
General Manager, Peggy Baker Dance
Meredith Potter,
“Absolutely fantastic in every possible way. From soft skills to hard skills development, to knowledge, awareness, insight... just everything. This is Milk have created a wonderful atmosphere which has tremendously facilitated my learning and awareness of digital transformation, and of my own role within it.”
UX Designer, Student on Digital Transformation Programme
Marta Fuster
Testimonials
Our team
Helen Angharad-Williams
Senior Agile Manager
Helen Williams is an Agile Coach and Transformation Specialist with over 15 years of experience in software delivery. With a strong belief in the power of agility across the enterprise, she advocates for continuous investment in people, tools, practices, and culture to help organizations thrive in uncertain times. Her expertise includes more than seven years of leading transformation programs in the public sector, retail, financial services, and energy industries
Jeremy Sutherland
Business Architect, Strategist, Trainer and Coach
Jeremy Sutherland is a seasoned consultant with over 20 years of experience in the technology sector, specializing in Business Architecture, Organization Design, and Enterprise Transformation. He has assisted numerous organizations in evolving to meet their goals, contributing significantly to the development of the Adaptive Organisation and Adaptive Engine model.
Jeremy has worked globally, particularly in Europe, the US, and Asia. He has extensive experience training and mentoring in Business Architecture, Business Analysis, GUI Design, and Systems Engineering. His expertise spans multiple sectors, including Defense, Financial Services, Transport, and Logistics. Recently, he has focused on the Digital Transformation of Government Agencies in the Public Services sector.
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